Important Notice: Email Update Information - 3/29/2004 Printable Version
We apologize for the temporary e-mail outages experienced this last week. Due to several critical hardware failures over this time, a decision was made by our technicians to transfer all CatholicWeb e-mail services to the CompBiz, Inc. mail servers. CompBiz (www.compbiz.net) is the development and technical support company for CatholicWeb.com and its customers. The owner of CompBiz, Don Schreiner, is the founder and owner of CatholicWeb.com.

The CompBiz email servers are newer, very stable, and more robust than the previous CatholicWeb.com server!

Important Notes:

• Temporarily, those customers who use Web Mail for their unique domain names will see the CompBiz Web mail logo upon logon. Today and tomorrow this logo will be changed back to the CatholicWeb.com logo or domain name specific logo. Upon logon you will still access your e-mail account as normal.
  
• If you logged on and did not see your e-mails prior to the disruption of service, please logon again as all accounts were again restored late Sunday evening on 03/28/2004. If you are missing important e-mail that was received over this last weekend, please let us know by emailing helpdesk@catholicwebhelp.com with your e-mail address and we can restore to your account in a subfolder.
  
• If you are experiencing connection problems, it may be because your internet service provider's DNS informaion (Domain Name Server) has not yet updated to the new e-mail server. This will usually be updated within 24 hours but can take up to 48 hours.

If you are still experiencing difficulties, please make sure that you check your e-mail account settings as follows:

User Name: Enter Your Full E-mail Address (i.e. user@catholicweb.com)
Password: Your e-mail address password.
POP3 (Incoming Mail Server): Enter mail.yourdomain.com (i.e. mail.CatholicWeb.com)
SMTP (Outgoing Mail Server): the SMTP address provided to you by your ISP (i.e. smtp-server.cfl.rr.com, smtp.earthlink.com, etc.)

If you are still experiencing difficulties, please write our support department by clicking here.

Thank you for your patience during this transition.