Important
Notice: Email Update Information - 3/29/2004
We apologize for the temporary e-mail outages experienced this last week. Due
to several critical hardware failures over this time, a decision was made by
our technicians to transfer all CatholicWeb e-mail services to the CompBiz,
Inc. mail servers. CompBiz (www.compbiz.net) is the development and technical
support company for CatholicWeb.com and its customers. The owner of CompBiz,
Don Schreiner, is the founder and owner of CatholicWeb.com.
The CompBiz
email servers are newer, very stable, and more robust than the previous CatholicWeb.com
server!
Important
Notes:
Temporarily, those customers who use Web Mail for their unique domain names
will see the CompBiz Web mail logo upon logon. Today and tomorrow this logo
will be changed back to the CatholicWeb.com logo or domain name specific
logo. Upon logon you will still access your e-mail account as normal.
If you
logged on and did not see your e-mails prior to the disruption of service,
please logon again as all accounts were again restored late Sunday evening
on 03/28/2004. If you are missing important e-mail that was received over
this last weekend, please let us know by emailing helpdesk@catholicwebhelp.com
with your e-mail address and we can restore to your account in a subfolder.
If you
are experiencing connection problems, it may be because your internet service
provider's DNS informaion (Domain Name Server) has not yet updated to the
new e-mail server. This will usually be updated within 24 hours but can
take up to 48 hours.
If you are
still experiencing difficulties, please make sure that you check your e-mail
account settings as follows:
User
Name: Enter Your Full E-mail Address (i.e. user@catholicweb.com) Password:
Your e-mail address password. POP3 (Incoming Mail
Server): Enter mail.yourdomain.com (i.e. mail.CatholicWeb.com) SMTP (Outgoing Mail
Server):
the SMTP address provided to you by your ISP (i.e. smtp-server.cfl.rr.com, smtp.earthlink.com,
etc.)
If you are
still experiencing difficulties, please write our support department by clicking
here.
Thank you for
your patience during this transition.